Placing Orders

RO SHAM BEAUX does not accept orders or revisions to orders via phone. Orders can be placed 24 hours a day via our website www.ro-sham-beaux.com. For Custom Orders, please email order@ro-sham-beaux.com.  For questions or other inquiries please contact customer service customerservice@ro-sham-beaux.com.  

Customer Service

For questions about the status of an order, availability, sizes and/or finishes, please email customerservice@ro-sham-beaux.com or message our team via Instagram. Please allow 48 hours for reply.

Site Conditions

RO SHAM BEAUX does not accept responsibility or liability for site preparation for or installation of its fixtures.   It is strictly the responsibility of the client and his or her licensed installation professional  to determine that site conditions are suitable to receive the weight and other aspects of the fixtures ordered.  This includes electrical junction boxes and water/weather conditions.  RO SHAM BEAUX is not liable for defective or improper installation work under any circumstances.

Intellectual Property

RO SHAM BEAUX retains copyright and ownership of all quotations, designs, drawings, and plans.